2807 Gold Coast Highway Crowne Plaza Surfers Paradise
Chaopraya Thai Restaurant
640 m
3033 Surfers Paradise Bvd Corner
Relish Grill & Bar
300 m
2807 Gold Coast Highway Crowne Plaza Surfers Paradise
D'Arcy Arms Motel & Restaurant
690 m
2923 Gold Coast Hwy
BMD Northcliffe Surf Club
850 m
Cnr Garfield Tce & Thornton Street
Lola's
280 m
101 Old Burleigh Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
7.2
Location
6.2
Service
6.5
Dining
6.7
Guest reviews
6.4/10
based on 6 reviews
8.9
8.9/10 based on 2287 reviews
Jonathan
United Kingdom,
February
2024
5.0/10
I had a mixed experience at the hotel. The rooms, although nice, had faults like broken electric curtains and a loud air conditioning noise in the hall. On the positive side, the Executive Ocean Suite was stunning. There were cleanliness issues in the bathroom that took multiple calls to resolve, and the small pool was often crowded with kids, lacking an adults-only section, which impacted relaxation.
Rooms
7.0
Despite some faults like broken electric curtains and a noisy air conditioner, the rooms were overall nice. The Executive Ocean Suite was absolutely stunning.
Service
5.0
The service was unhelpful, and there were instances of rudeness, such as constantly demanding proof of booking. However, they managed to organize a refund despite external booking complications.
Location
5.0
Although located close to the beach and some major shops, the hotel lacked professionalism and sufficient lounging options. A cab or light rail might be necessary for accessing cafes and restaurants.
Dining
5.0
The dining experience was chaotic despite some good offerings. The average price of 170 AUD per person needs improvement in terms of content.
Facilities
5.0
The hotel facilities were limited, with a small pool and no adults-only section. The absence of lounging areas impacted relaxation.
Rowland
United Kingdom,
February
2024
6.2/10
The hotel offers exceptional ocean view rooms with a nice touch of complementary Nespresso capsules refilled daily. However, some issues like broken electric curtains, a faulty bath, and noisy air conditioning in the hall impacted the overall experience. Service was generally friendly, though lacking in English comprehension and attentiveness. The location, while good for the beach, falls short in terms of nearby dining options. The dining experience was overpriced but well-serviced. Facilities are satisfactory, with some room for improvement.
Rooms
7.0
The ocean view rooms were exceptional, complemented by daily refilled Nespresso capsules.
Service
6.0
The staff, particularly at the gate, were friendly, but fell short in terms of customer service and attentiveness.
Location
5.0
The hotel is great for beach access but lacks nearby dining options; requiring transportation for meals.
Dining
6.0
The dining was overpriced, yet reasonably serviced with beach views.
Facilities
7.0
Facilities are satisfactory but could be improved for a better overall experience.
James
United Kingdom,
November
2023
5.0/10
The hotel room I stayed in was quite disappointing and had various faults, but the staff were friendly. The location was convenient for walking to Surfers Paradise, but there were some issues with lounges availability. The dining was average and expensive, and the hotel facilities need improvement.
Rooms
5.0
The room I stayed in was not ready on arrival, had several faults including broken amenities, and did not meet my requested preferences. It was definitely not worth the price I paid for it.
Service
5.0
Although some staff members were friendly, overall, the service was unhelpful and not very accommodating to guests' needs.
Location
6.0
The hotel's location was convenient for walking to Surfers Paradise but lacked enough lounges for relaxation, which was a downside for guests.
Dining
5.0
The dining experience was expensive and with limited options, not meeting expectations for the price paid.
Facilities
5.0
The hotel facilities were lacking, requiring improvement for a more enjoyable stay.
Lawrence
United Kingdom,
October
2023
8.2/10
The Langham hotel presents a wonderful experience with amazing rooms offering great views and spacious, lavish baths, creating a truly luxurious feel. However, interconnecting rooms may not be guaranteed when booking through a third party. The service is friendly and helpful overall, but some incidents of rudeness were noted. The location offers some beautiful views but lacks shaded lounges, while the dining experience is highly enjoyable. Facilities are commendable, though improvements could be made in lounge availability.
Rooms
9.0
The rooms were amazing, comfortable, with great views, and huge luxurious baths.
Service
7.0
The service was generally nice, with some exceptional instances of rudeness reported.
Location
8.0
The location offers beautiful views but lacks sufficient lounges for relaxation and shade.
Dining
9.0
The dining experience was awesome with a wide range of options that exceeded expectations.
Facilities
8.0
Facilities are well-equipped for a comfortable stay but need more lounges for guests' relaxation.
Brian
United Kingdom,
October
2023
7.4/10
My stay at the hotel had its ups and downs. The rooms had a few faults like broken electric curtains and a noisy air conditioning system, but I did appreciate the open balcony for some fresh breezes. However, some instructions on using the room features would have been helpful.
Rooms
7.0
The rooms had a couple of faults but the open balcony was nice for breezes.
Service
9.0
The staff, especially Maria Fernanda, were amazing and accommodating. From organizing a refund to assisting with various services, they were fantastic.
Location
6.0
The location was good, being right next to the beach. However, the lack of nearby restaurants or cafes and high prices could be inconvenient.
Dining
7.0
Although the dining experience was enjoyable with views of the beach, there were areas that needed improvement, especially considering the price.
Facilities
8.0
The facilities were generally good, but a bit more attention to detail could enhance the overall experience.
Charles
United Kingdom,
August
2023
8.2/10
I had a wonderful stay at this hotel! The rooms were amazing, comfortable, and had a great view. The huge bath created a fantastic feel, and I loved the enclosed balcony. The space was spacious and clean with high-quality fittings and finishes. The service was excellent; the staff were super friendly and helpful in ensuring I had everything I needed. The location was good but not great, requiring a cab or light rail to access cafes or restaurants at night. The dining experience was amazing but a little cold, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious, clean, and had high-quality fittings.
Service
8.0
The staff was really friendly and made sure I had everything I needed.
Location
7.0
The location was nice to take photos and walk to Surfers Paradise, but lacked nearby dining options.
Dining
8.0
The dining was amazing but a bit cold.
Facilities
9.0
The facilities were well-maintained and top-notch.
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